We Are At a Turning Point for Social Music

In recent days we have seen three major developments that, collectively, are a potential pivot point for social music:

  1. TikTok close to a US-entity buyout by Microsoft to avoid potential sanctions, following hot on the heels of an India blackout
  2. Facebook launched a (US-only) YouTube competitor for music videos
  3. Snap Inc signed a licensing deal with WMG and others, also for music videos

As cracks begin to appear in the audio streaming market, there is a growing sense in the music industry of the need for a plan B. This has been driven by growing discontent among the creator community, and a slowdown in revenue growth (UMG streaming revenues actually fell in Q2 as did Sony Music’s); the tail wagging the artist-and-revenue (A&R) dog. The search for new growth drivers is on, and social music – for so long a promise unfulfilled in the West – is one of the bets. TikTok was meant to be a major part of that bet. But with the US future of the app so at risk that a Microsoft US-entity buyout may be the only option, and the continued impact of COVID-19 on core revenue streams, the future is beginning to look a little more troublesome. Perhaps now more than ever, the music industry needs social music to start delivering.

There are three key issues at stake here:

  1. How consumers discover music
  2. How (particularly younger) consumers engage with music
  3. Competing with YouTube

How consumers discover music

Among the under-aged 35 demographic, YouTube is the primary music discovery channel, followed by music streaming, then radio, and only then by social. Streaming discovery is heavily skewed towards tracks and playlists, and away from artists and release projects, which is fine for streaming platforms but impedes building sustainable artist careers. Radio is losing share of ear and YouTube… well, YouTube is YouTube (more on that below), so the music business needs a new discovery growth driver. Social has the potential to be just that. But spammy artist pages on Facebook and more-than-perfect Instagram photos are not it. TikTok, for all its amazing momentum, actually has a really uneven impact on discovery. Some tracks blow up out of nowhere while most do little, and rarely is it because of a smart label marketing strategy but instead because certain tracks just work on the platform and the community leaps on them. For now, TikTok is too unpredictable to plan around. Facebook (Instagram especially) and Snap Inc have a fantastic opportunity to do something special here. They have the audience and the social know-how. Whether they can deliver is a different matter entirely.

How (particularly younger) consumers engage with music

What TikTok lacks in consistent marketing contribution it makes up in consumption. Following on from Musical.ly’s start, TikTok has reimagined how music can be part of social experiences for young audiences. It has made music a highly relevant and integral part of self-expression, something that CD collections and music dress codes used to do in the pre-digital world but that soulless, ephemeral playlists wiped out. While labels pin hopes on TikTok successes to drive wider consumption, the discovery journey is also the destination for most TikTok users – they hear the track in a video and swipe onto the next one. That is no bad thing. This is a new form of consumption, and if TikTok were to disappear or fade then someone else needs to pick up the baton. Whether Facebook and Snap Inc can do so is, again, an open question.

Competing with YouTube

Now we get to the heart of the Facebook and Snap Inc deals. As important as the previous two points are, they were not the overriding priorities of the commercial teams driving these deals. Instead they were focused on expanding the revenue mix and part of that is creating more competition for the notoriously low-paying YouTube. Well, maybe not that low paying after all.

spotify youtube arpu

The internet is full of statements from trade associations, rightsholders and creators about how much less YouTube pays than Spotify. YouTube does pay less, because it manages to escape paying minimum per-stream rates for ad-supported videos – but it is a more nuanced picture than lobbyists would have you believe. Firstly, in terms of its Premium business, Google is entirely on par with Spotify. But then, that is the part that is licensed in the same way as the rest of the market.

Ad-supported is a mixed story. In North America, where there is a mature digital ad market, YouTube’s ad-supported average revenue per user (ARPU) is entirely on par with Spotify’s. However, on a global basis, ad-supported ARPU is dragged down by its large user base in emerging markets where digital ad markets are nascent. Spotify’s ARPU is 66% higher, in part because it has to pay minimum per-stream rates, i.e. it pays a fixed rate per stream regardless of whether it has sold any ad inventory against the track. This boosts ad-supported ARPU but it risks making the model unstainable, to the extent that Spotify reported -7% gross margin for ad-supported in Q1 2020 (and note, that’s gross margin, not net margin).

Rightsholders will be hoping for Facebook and Snap Inc to bring a similar level of competition to music video as exists in streaming audio, which in turn may give them a path to higher global ad-supported ARPU rates and a healthier marketplace. However, what will determine that objective is not business strategy but product strategy. The key question is what can they both do with music videos that YouTube cannot? YouTube has years of experience and user data around music videos, Snap Inc and Facebook do not. They will be playing catch-up with a weaker portfolio of content assets: Snap Inc is only partially licensed and both it and Facebook have only licensed official music videos. Unofficial videos (mash ups, covers, lyrics, TV show appearances etc.) account for 25% of the views of the top 30 biggest YouTube music videos. Those videos are crucial in that they provide the lean-forward element for viewers; they are crucial to making YouTube music social rather than just a viewing platform.

YouTube has dominated the music video globally for more than a decade. This might just be the time that this position starts to be challenged. But if Facebook and Snap Inc are going to do that, they will have to bring their product strategy A-game to the field. If they can, then the we may indeed witness a social music turnaround in the West.

Spotify Q4 2019: First Signs of the New Spotify

Spotify’s Q4 2019 results reflect another strong quarter and a good year for Spotify. Look a bit deeper, however, and there are the first signs of the new company that Spotify is building – and they point to a very different and much bolder future.

First, here are the headline metrics:

  • 124 million subscribers (exactly in line with MIDiA’s forecast built earlier in the year. In fact, we’ve been pretty good with our quarterly subscriber forecasts throughout the year – see the chart at the bottom of this post).
  • Six million inactive subscribers (flat from Q3 2019).
  • 271 million monthly average users (MAUs) and 153 million ad-supported MAUs, which is a paid conversion rate of 45.8%, down a little from Q3 2019 and Q4 2018 with Rest of World the fastest-growing ad-supported region. This fits with early-stage growth for Spotify in new markets. Unlike markets in Europe and the Americas, Spotify will likely see ad supported remaining a much larger share of the user base long term in markets like India, with less ability to monetise via ad revenue. Spotify needs some big telco deals, especially in India.
  • Subscriber churn was down to 4.8% from 5.2% one year earlier. This is slow but steady progress that helps stabilise Spotify’s business and helps net adds grow faster.
  • Subscriber average revenue per user (ARPU) was €4.65, down 5% on Q4 2018. Spotify stated that much of this decline was down to “the extension of the free trial period across our entire product suite in the quarter”.
  • Total revenue was €6.8 billion, up 29% from 2018 with ad supported just 10% of that.

So much for the old, now in with the new…

Spotify’s uphill journey towards profitability is well documented (net margin fell into negative territory again in Q4 2019, to -€77 million). The circa-70% rights costs base is the core issue here, and rights holders have little (no) desire to go any lower – in fact, publishers want increases. Spotify has had to explore where else it can grow its business with cost bases that are less than 70%. Podcasts, marketing and creator tools are the three publicly stated places where Spotify has placed its bets, and the Q4 results show small and early – but nonetheless crucially important – movements in each:

  • Podcasts: As MIDiA reported last month, Spotify has been growing its audience very quickly and is now the second-most widely used podcast platform. 44.8 million Spotify users now listen to Spotify podcasts, with total usage up 200% year-on-year (YoY). Though podcast revenue is still only around 1% of Spotify’s total revenues, this reflects Spotify’s overall relative underperformance in ad revenue. This needs to be fixed – at least in a few of the bigger digital ad markets – but podcasts have the additional benefit for Spotify of diluting the royalty pot and thus improving gross margin. Current license agreements have a strict cap on how much the pot can be diluted (and labels have no intention of increasing that cap). But by MIDiA’s estimates, even within the current deals, Spotify could potentially shave off up to seven points of music royalty payments. Little wonder, then, that Spotify said this in its earnings report: “Any decision to accelerate our investment in podcast and technology spend should be viewed as an indication of our belief that our strategy is having tangible results. We have gained even more confidence in the data, particularly around the benefits from podcasts, and as a result, 2020 will be an investment year.”

  • Marketing: Spotify launched its paid ad tools for labels and artists in beta in Q4 2019. Early results are positive: +30% click-through and listener conversion rates, and on the sponsored recommendations side, Caroline Music’s Trippie Redd’s fourth album was helped to #1 with sponsored recommendations. Though there has been some pushback from labels feeling that they shouldn’t have to pay to reach their own audiences, Spotify is not doing anything particularly unusual here. The strategy is directly comparable to what Facebook and YouTube do. In fact, record labels spend about a third of what they earn from YouTube on YouTube advertising. The impact of that sort of revenue exchange on Spotify’s commercial model cannot be understated.
  • Creators: 2020 is going to be a massive year for creators. Our early estimates are that artists direct generated around $820 million in 2019, growing more than twice as fast as the overall market. 2019 was another big year for the top of the funnel, but we think the even more interesting space is one step earlier: creator tools. Creator tools are the new top of the funnel, before music even makes it onto streaming services. In fact, we think this might be the music industry’s next big growth area – and Spotify is already betting big, with acquisitions like online collaboration tool Soundtrap and artist marketplace SoundBetter. The music industry was, understandably, preoccupied with Spotify competing with it by signing artists and ‘becoming a label’. Spotify backed off from this strategy, but by focusing its efforts on the creator end of the spectrum it is building the foundations for what a record label of the future will look like. Spotify may just be competing with the labels’ future business before they have even realised it. Spotify’s quote says it all (at least to those who are listening for it): “We will continue to grow and expand the marketplace strategy, including with services such as Soundtrap and Soundbetter.As an example, while still early days, Soundtrap doubled its paying subscriber base in Q4. Expect more innovation of products over the coming years.”

 The margin impact of these three business areas is already being felt: “The largest driver of outperformance stemmed from slight improvement in the non-royalty component of Gross Margin, including payment fees, streaming delivery costs, and other miscellaneous variances.” 

Picks and Shovels

These are the three pillars of the new Spotify – one that will continue to be powered by music, but with profit coming from ancillary services. In the California Gold Rush in the 19th century, the first person to make a million dollars was a man called Samuel Brannan. But he wasn’t a miner; he sold mining equipment. If there is a gold rush, you want to be selling picks and shovels. Spotify has found its picks and shovels.

spotify subscribers by quarter 2019

Why the Music Industry Needs Bytedance to Disrupt It

Back in September 2018 I suggested that Spotify faced a Tencent risk,with the potential of Tencent launching a competitive offering in markets that Spotify is not yet in. This would effectively divide the world between Spotify in Europe, Americas and some of Asia, and Tencent potentially everywhere else. Since then, Tencent has been distracted by acquiring a 10% stake in Universal Music. The fact it is now reportedly looking for partners to share the investment could point to Tencent getting spooked by slowing streaming growth in the second half of the year, something MIDiA predicted in November last year. Meanwhile, as all this was happening, Bytedance’s TikTok has become a global phenomenon – adding 500 million users in 2019 to reach 1.2 billion in total. On the back of this success, Bytedance has picked up Tencent’s dropped baton and has been working on a subscription service that now looks set for a December launch. The streaming market desperately needs a breath of fresh air; the only question is whether music rights holders feel bold enough to let Bytedance launch something truly market changing.

Change, but remain the same

TikTok has undeniable scale, even though the 1.5 billion figure likely refers to installs rather than active users. While it is certainly bigger than previous music messaging apps, the tech graveyard is full of once-promising, now-dead or near-obsolete ones (Musical.ly, Flipagram, Dubsmash, Ping Tunes, Music Messenger etc). In order to ensure it does not go the way of its predecessors (i.e. burn bright but fast) TikTok must learn how to expand and evolve its content offering but remain true to its users’ core use cases. The smart digital content businesses do this. Facebook and YouTube have both dramatically changed their content mixes since launch, yet fundamentally meet the same underlying use cases they started out with. It is essential for TikTok to ensure it grows with its young audience in the way Instagram has – otherwise it risks following the unwelcome path of its predecessors.

Do first, ask forgiveness later

The three global-scale consumer music apps which are genuinely differentiated from the rest of the streaming pack are YouTube, Soundcloud and TikTok. All three have one thing in common: they did first and asked forgiveness later. Rather than coming to music rightsholders to acquire rights and then building platforms around whatever rights they were able to secure, they built apps, built scale and then entered into serious licensing conversations. Crucially, they did so from a position of strength. The rest managed to secure fundamentally the same sets of rights, resulting in a marketplace of streaming services that lack differentiation. They all have the same catalogue, pricing and device support. They are even competing largely in the same markets. They are forced to differentiate with extras, such as playlists, personalisation and branding. This contrasts sharply with the highly-differentiated streaming video market and is the equivalent of the automotive market telling everyone they have to buy a Lexus but can choose what colour paint they want. Those three disruptors did exactly that: they disrupted, and in doing so fast-forwarded the rate of innovation.

The music market needs Bytedance to do something transformational

This is the context in which Bytedance is building a music subscription service. What the music market really needs is for this to be something that builds on the ethos and use cases of TikTok rather than becoming a cookie-cutter “all you can eat” service. Soundcloud and YouTube both found themselves dumbing down their core propositions in order to launch music subscriptions. Now, with streaming growth slowing, the market needs a disruption more than ever. It needs a Plan B to reinvigorate growth.

It is all too easy to say that rights holders have held back the market, and in some respects they have. But they also have an obligation to protect their rights and core revenue source: streaming. Indeed, there is an argument that YouTube is currently holding back streaming potential by delivering such a compelling free proposition – something that would not have happened if it had licensed first and launched later.

Emerging markets testbed

Music experiences from China, Japan and South Korea look very different from the ones that have come from the West, whether you are looking at Tencent’s music apps or K-pop artists. While there is a temptation to say that these reflect the unique cultural make ups of their respective markets, in all probability much of it will export. Indeed, we already see this happening with the success of BTS and of course TikTok in Western markets. What unifies these experiences is monetising fandom rather than consumption (which is what Western services do). The problem is that it is difficult for music rightsholders to agree with digital service providers (DSPs) on how much of the assets monetised in fandom platforms should bear royalty income, and just how much. This is one of the main stumbling blocks in monetising fandom.

Emerging markets may be the perfect testbed. We have already seen this approach in Brazil, where Deezer launched a prepay carrier-billing-integrated 60% discounted music bundle with local carrier TIM and has enjoyed strong subscriber growth as a result. The fact that Bytedance may launch first in emerging markets such as India, Indonesia and Brazil suggests that this approach may be being followed. If so, there is a chance that we might see something genuinely innovative coming to market.

While this may not yet constitute the Tencent risk model, there nonetheless remains a chance that Bytedance could end up being an emerging market counterweight to the Western market incumbents. The streaming market needs something new to up the innovation ante; let’s hope Bytedance can take on that mantle…

Spotify Podcasts Q3 2019: Solid Start

Word count is always a useful guide for how important something is to a company’s ambitions. It is therefore no small detail that Spotify’s Q3 2019 earnings release mentioned the word ‘podcast’ thirteen times. Spotify has bet big on podcasts – spending $340 million on Gimlet and Anchor – and they now form a central component of Spotify’s strategy for five main reasons:

  1. They are Spotify’s most realistic mid-term means of creating original content at scale
  2. They represent Spotify’s (current) biggest long-term revenue bet outside of music
  3. They are crucial to helping Spotify fulfil its ambition of enabling a million creators to earn a living from their art
  4. They help Spotify diversify its content offering
  5. They represent an opportunity to improve margins

Podcasts also enable Spotify to compete on a bigger stage: radio. The commercial radio market is a bigger pond to fish in than the recorded music market and represents an opportunity to drive the continued growth investors so crave should subscriber growth slow.

spotify podcasts metrics midia research q3 2019Spotify announced in its Q3 2019 earnings that 14% of its monthly average users (MAUs) streamed podcasts on the platform during the quarter, representing 33.7 million users and generating $15.9 million.* With total podcast hours up 39% on Q2, there is clearly momentum too – though this growth will be boosted by new podcast users shifting more of their podcast time to Spotify. Spotify has established itself as an important player in the global podcast marketplace but is far from a dominant player yet (it will likely hit 5.5% of global podcast revenue market share by year end 2019). Also, podcasts are still a tiny part of Spotify’s business (just 0.8% of Spotify’s total Q3 2019 revenue).

Competing for share of ear

Spotify’s podcast moves however are motivated not just by growth ambition but also as a defensive strategy for maintaining its audience’s attention.Prior to adopting its bold podcast strategy, Spotify’s users were already active podcast users – the problem was that they were going elsewhere to listen. So, podcasts for Spotify are as much about competing for share of ear as they are driving ad revenue. As of Q3 2019, just under 14% of Spotify’s user base streamed podcasts on the platform. MIDiA’s consumer data indicates that 32% of Spotify’s weekly active users (WAUs) listen to podcasts monthly, 27% weekly and 19% daily. Spotify’s reported numbers are on a quarterly basis so a comparison with the monthly figure is generous to Spotify, but even on that basis more than half of Spotify’s user base is still listening to podcasts elsewhere. This is clearly both challenge and opportunity for Spotify and points to why it is taking originals so seriously.

Spotify’s clear strategic focus suggests that there is plenty more to come and with nearly half of current podcast listeners also Spotify users, the moves it makes will have profound implications for all other companies in the podcast marketplace.

NOTE: This blog is based on an excerpt from MIDiA’s forthcoming report ‘­­­Spotify Podcast Strategy: Strong Start but a Long Way to Go’. If you are not already a MIDiA client and would like to learn more about how to get access to this report and MIDiA’s other podcast research email stephen@midiaresearch.com

*Spotify stated podcast revenues were ‘less than 10%’ of all ad revenues in its Q3 19 earnings release. As the results are SEC regulated we will assume that Spotify was not being intentionally misleading with this figure and that it does not also mean less than 5%. For this estimate we have taken the midpoint of 7.5% of all ad revenue.

State of the Streaming Nation 3.0: Multi-Paced Growth

MIDiA Research State of the Streaming Nation 3Regular followers of MIDiA will know that one of our flagship releases is our State of the Streaming Nation report. Now into its third year, this report is the definitive assessment of the streaming music market. Featuring 16 data charts, 37 pages and 5,700 words, this year’s edition of the State of the Streaming Nation covers everything from user behaviour, weekly active users of the leading streaming apps, willingness to pay, adoption drivers, revenues, forecasts, subscriber market shares, label market shares, tenure and playlist usage. The consumer data covers the US, Canada, Brazil, Mexico, Australia, Japan, South Korea, Sweden, Denmark, Germany, Austria and the UK, while the market data and forecasts cover 35 markets. The report includes the report PDF, a full Powerpoint deck and a six sheet Excel file with more than 23,000 data points. This really is everything you need to know about the global streaming market.

The report is immediately available to MIDiA clients and is also now available for purchase from our report store here. And – for a very limited-time offer, until midnight 31stJuly (i.e. Wednesday) the report is discounted by 50% to £2,500. This is a strictly time-limited offer, with the price returning to the standard £5,000 on Thursday.

Below are some details of the report.

The 20,000 Foot View: 2018 was yet another strong year for streaming music growth, with the leading streaming services consolidating their market shares. Consumer adoption continues to grow but as leading markets mature, future growth will depend upon mid-tier markets and later on emerging markets. Disruption continues to echo throughout the market with artists direct making up ground and Spotify spreading its strategic wings. Utilising proprietary supply- and demand-side data, this third edition of MIDiA’s State of the Streaming Nation pulls together all the must-have data on the global streaming market to give you the definitive picture of where streaming is.

Key findings: 

THE MARKET

  • Streaming revenue was up $X billion on 2017 to reach $X billion in 2018 in label trade, representing X% of total recorded music market growth
  • Universal Music consolidated its market-leading role with $X billion, representing X% of all streaming revenue
  • There were X million music subscribers globally in Q4 2018 with Spotify, Apple and Amazon accounting for X% of all subscribers, up from X% in Q4 2015
  • With X% weekly active user (WAU) penetration YouTube dominates streaming audiences, representing X% of all of the WAU music audiences surveyed

CONSUMER BEHAVIOUR

  • X% of consumers stream music for free, peaking at X% in South Korea and dropping to just X% in Japan
  • X% of consumers are music subscribers, peaking in developed streaming markets Sweden (X%) and South Korea (X%)
  • Free streaming penetration is high among those aged 16-19 (X%), 20-24 (X%) and 25-34 (X%) while among those aged 55+ penetration is just X%
  • Podcast penetration is X% with pronounced country-level variation, ranging from just X% in Austria to X% in Sweden

ADOPTION

  • 61% of music subscribers report having become subscribers either via a free trial or a $1 for three months paid trial
  • Costing less than $X is the most-cited adoption driver for music subscriptions at X%
  • Today’s Top Hits and the Global Top 50 claim the joint top spot for Spotify playlists among users, both X%
  • As of Q1 2019 there were X YouTube music videos viewed one billion-plus times, of which X were two billion-plus view videos and X were three billion-plus

OUTLOOK

  • In retail terms global streaming music revenues were $X billion in 2018 in retail terms, up X% on 2017, and will grow to $X billion in 2026
  • There were X million music subscribers in 2018, up from X million in 2017 with Xmillion individual subscriptions

Companies and brands mentioned in this report: Alexa, Amazon Music Unlimited, Amazon Prime Music, Anchor, Anghami, Apple, Apple Music, Beats One, CDBaby, Deezer, Deezer Flow, Echo, Gimlet, Google, Google Play Music, KuGou, Kuwo, Loudr, MelOn, Napster, Netflix, Pandora, Parcast, QQ Music, RapCaviar, Rock Classics, Rock This, Sony Music, Soundcloud, SoundTrap, Spotify, Tencent Music Entertainment, Tidal, Today’s Top Hits, T-Series, Tunecore, Universal Music, Warner Music, YouTube

Spotify Takes Aim at Radio, Again

Spotify has launched a radio-like feature set for premium subscribers in the US called Your Daily Drive.Although it is only positioned as a playlist, the content mix includes podcast news content and plays music the listener already likes with a sprinkling of new tracks. This might not sound that special, but this ‘recurrent heavy’, news-anchored programming is Spotify taking the essence of US drive time radio and translating it into a playlist. As we wrote back in early 2018, radio is streaming’s next frontier, and nowhere is that more true than in the US.

streaming playlist usage midia research podcasts

Right now, streaming consumption is fragmented across multiple programming formats with no stand-out use case. Curated playlists are not for music what binge watching is for video. While this is positive in the context of multiple use cases being met within an increasingly diverse user base, if streaming is ever going to seriously challenge the mainstream mass-market audience that is radio, it needs a binge watching equivalent. Streaming needs a simple, easy to understand and access format that translates seamlessly to traditional radio audiences. Your Daily Drive is a very small first step on that journey.

The playlist is now just a delivery vehicle

If we were to rewind just a few years ago, the idea of Spotify delivering drive-optimized playlists interspersed with news may not have sounded totally outlandish but it would nonetheless have only felt a distant possibility. But now that Spotify has extensive podcast capabilities under its belt and a very proven willingness to insert podcasts throughout the music user’s experience, the concept of what constitutes a playlist needs rethinking entirely…largely because that is exactly what Spotify has just done. The industry needs to start thinking about playlists not as a collection of music tracks but instead as a targeted, personalized and programmed delivery vehicle for any combination of content. In old world parlance you might call it a ‘channel’, but that does not do justice to the vast personalization and targeting capabilities that playlists, and Spotify’s playlists in particular, can offer.

In this context, Your Daily Drive is not simply a playlist but instead Spotify’s first foray into next-generation radio broadcasting. There will doubtless be further Spotify playlist announcements over the coming months that leverage podcast content. As with Your Daily Drive, they won’t just be playlists; instead, pay attention to what they are aiming to compete with to understand their true intent.

Making radio work takes more than just making radio work

Radio programming itself will take a long time for Spotify to master – just look how long it is taking Apple. Even when it does, the even bigger challenge is monetisation. Ad-supported revenue simply isn’t growing fast enough, and the Q1 earnings (which recognized the revenue of its new podcast companies) did not indicate that podcasts were going to bring a big bump anytime soon either. To compete with radio in a meaningful way, Spotify will have to invest heavily in ad sales and ad tech to the same extent that Pandora has. That means having people pounding the streets, knocking on the doors of mom and pop stores selling local spot ads, through to competing with Google, Facebook and Amazon to deliver world class ad tech. No small task, but the rewards could be huge.

Music Sync: A Market Ripe for Change

Florence and the Machine’s performance of Jenny of Oldstones, which appeared over the closing credits of the April 21st HBO’s Game Of Thrones episode, has registered the most Shazams in 24 hours ever.The placing of a song has always had the ability to transform its fortunes, and that has never been more the case than now. The music sync market is booming, with the number of syncs higher than ever and more platforms and productions seeking new music. It is also a market with a host of structural challenges, which is the focus of MIDiA’s latest major new report on the music sync market – Music Sync Market Assessment: A Market Ripe for Change. Clients can access here and non-clients can purchase here from our report store.

We interviewed senior sync market executives of labels, publishers, sync agencies, sync tech, TV, games etc. for the report to help create the definitive take on this important but problematic sector. Here are some brief highlights of the report.

midia music sync tech landscape

The music sync market has long been a source of high-margin income for rights holders as well as a means for helping break artists, with a well-placed, successful track having the ability to transform the career of an emerging artist. The growth of channels such as games, social video, and online video (like Netflix), and the corresponding renaissance in TV drama production, have combined to create an unprecedented volume of demand for the sync marketplace. A wave of tech start-ups has followed, each trying to fix parts of an otherwise very ad hoc and relationships-based industry.

Total sync revenues grew by 11% in 2017, but remain a minority component of music publisher revenue and have even less value for labels. Despite a boom in demand, much of the opportunity remains untapped. This is largely because the sync market is a complex, interconnected web of closely guarded personal relationships that operate on tradecraft, reputation and personal connections. It is a marketplace that technology has only brushed the edges of – but when it has, the results have been mixed. For example, streaming playlists have quickly become an established tool used by music supervisors, but on the other hand, many of the new start-ups addressing the space have failed to gain meaningful traction. In part this is because it is a sector that has modest appetite for change. Indeed, with personal reputations an industry currency, and lack of pricing transparency a well-used tool for securing price premiums, there is more internal incentive to remain in stasis than to embrace innovation.

A host of technology companies have come to market attempting to improve the music sync workflow, but many require pre-cleared rights. This is something that would undoubtedly accelerate the market but that rightsholders are typically unwilling to agree to because:

  1. They need individual creator approval
  2. They do not want to cede negotiating power

The music sync market has managed to remain strong by changing far less than most other parts of the music business. However, strategic shifts by newer, large-scale buyers such as Netflix, coupled with wider technology shifts, mean that the sync market will not be able to resist change for much longer.

Micro licensing (e.g. YouTube content) represents a major opportunity, especially if Facebook manages to execute on its thus-far underwhelming social music strategy. However, that requires a technology solution (e.g. Qwire, OCL) and simply cannot work on the same highly-manual and very slow mechanisms that mainstream sync operates with. Unless a tech solution is created, it will be royalty-free music providers like Epidemic Sound that will take most of the scale opportunity.

To read much more on the music sync market, check out the report here (Clients)   (Non-clients).

Companies and brands mentioned in the report:A+G Sync, Amazon, Beggars Group, Cue Songs, DISCO, Electronic Arts, Epidemic Sound, HBO, Jingle Punks, Jukedeck, Lickd, Musicbed, Music Gateway, MXX, Netflix, OCL, Proctor and Gamble, Qwire, Reverbnation, Songtradr, Sony/ATV, Soundvault, SyncFloor, Synchtank, Tunefind, Universal Music, Warner Chappell, YouTube

Amazon’s Ad Supported Strategy Goes Way Beyond Music

Amazon is reportedly close to launching an ad supported streaming music offering. Spotify’s stock price took an instant tumble. But the real story here is much bigger than the knee-jerk reactions of Spotify investors. What we are seeing here is Amazon upping the ante on a bold and ambitious ad revenue strategy that is helping to reformat the tech major landscape. The long-term implications of this may be that it is Facebook that should be worrying, not Spotify.

amazon ad strategy

In 2018 Amazon generated $10.1 billion in advertising revenue, which represented 4.3% of Amazon’s total revenue base. While this is still a minor revenue stream for Amazon, it is growing at a fast rate, more than doubling in 2018 while all other Amazon revenue collectively grew by just 29%. Amazon’s ad business is growing faster than the core revenue base, to the extent that advertising accounted for 10% of all of Amazon’s growth in 2018.

Amazon is creating new places to sell advertising

The majority of Amazon’s 2018 ad revenue came from selling inventory on its main platform. This entails having retailers advertise directly to consumers on Amazon, so that Amazon gets to charge its merchants for the privilege of finding consumers to sell to, the final transaction of which it then also takes a cut of. In short, Amazon gets a share of the upside (i.e. the transaction) and of the downside (i.e. ad money spent on consumers who do not buy). This compressed, redefined purchase funnel is part of a wider digital marketing trend and underlines one of MIDiA’s Four Marketing Principles.

But as smart a business segment as that might be to Amazon, it inherently skews towards the transactional end of marketing, and is less focused on big brand marketing, which is where the big ad dollar deals lie. TV and radio are two of the traditional homes of brand marketing and that is where Amazon has its sights set, or rather on digital successors for both:

  • Video: Amazon’s key video property Prime Video is ad free. However, it has been using sports as a vehicle for building out its ad sales capabilities and has so far sold ads against the NFL’s Thursday Night Football. It also appears to be poised to roll this out much further. However, Amazon’s key move was the January launch of an entire ad-supported video platform, IMDb Freedive. Amazon has full intentions to become a major player in the video ad business.
  • Music: Thus far, Amazon’s music business has been built around bundles (Prime Music) and subscriptions (Music Unlimited). Should it go the ad-supported route, Amazon will be replicating its video strategy to create a means for building new audiences and new revenue.

It’s all about the ad revenue

Right now, Amazon is a small player in the global digital ad business, with just 6% of all tech major ad revenue. However, it is growing fast and has Facebook in its sights. Facebook’s $50 billion of ad revenue in 2018 will feel like an eminently achievable target for a company that grew from $2.9 billion to $10.1 billion in just two years.

To get there, Amazon is committing to a bold, multi-platform audience building strategy. Whereas Spotify builds audiences to deliver them music (and then monetise), Amazon is now building audiences in order to sell advertising. That may feel like a subtle nuance, but it is a critical strategic difference. In Spotify’s and Netflix’s content-first models, content strategy rules and business models can flex to support the content and the ecosystems needed to support that content. In an ad-first model, the focus is firmly on the revenue model, with content a means to an end rather than the end. (Of course, Amazon is also pursuing the content-first approach with its premium products.)

Amazon is becoming the company to watch

So, while Spotify investors were right to get twitchy at the Amazon rumours, it is Facebook investors who should be paying the closest attention. Amazon’s intent is much bigger than competing with Spotify. It is to overtake Facebook as the second biggest global ad business. None of this means that Spotify won’t find some of its ad supported business becoming collateral damage in Amazon’s meta strategy – a meta strategy that is fast singling Amazon out as the boldest of the tech majors, while its peers either ape its approach (Apple) or consolidate around core competences (Google and Facebook). Amazon is fast becoming THE company to watch on global digital stage.

How YouTube’s 1bn+ Club is Changing the Face of Global Music Culture

Throughout 2018, while locked in a bitter war of words with rightsholders and creators over Article 13, YouTube quietly but dramatically expanded its role as the most powerful platform for creating global superstars. Nowhere is this better illustrated than with the YouTube music videos that have one billion streams or more. Not only did that number become bigger than ever in 2018, but the rate at which videos joined the 1bn+ club grew too. With music audiences fragmenting into algorithmically defined niches, YouTube continues to create truly global scale, mass market audiences.

As of Q1 2019, 139 music videos have joined the 1bn+ club, with a record 52 of those reaching one billion in 2018 alone. Not only are more YouTube videos joining the 1bn+ club, but they are getting there faster. On average, the 1bn+ videos released in 2018 got to that milestone ten times faster than those released at the start of the decade. But something very interesting is happening. Now that Latin America and US Hispanics are becoming a major constituency of the YouTube audience, Latin music videos are becoming the dominant part of the 1bn+ club. 63% of all 2018 videos that reached one billion streams were Latin music videos. YouTube is fast establishing itself as the consumption method of choice for Latin American audiences, and their listening behaviour is helping reshape the face of global music culture. In doing so, YouTube is helping to create a new generation of superstars – Latin superstars.

top 5 1b+ artists on YouTube midia

The artist with more 1bn+ videos than any other is Puerta Rican reggaetón and Latin trap artist Ozuna. He appears, either as the lead artist or as a featured artist, on eight, yes eight, videos with a billion streams or more, generating 10.1 billion streams to date. Although Anglo-centric artists fill three of the other top five spots, the tide is turning. In 2018 Latin 1bn+ videos generated three and a half times as many streams as Anglo-centric pop 1bn+ videos did.

There is another important, less obvious implication of the rise of Latin artists on YouTube. Latin America is now such a large part of the global streaming user base that it can generate hits that look global in scale, but in reality are only regional. India will start to do the same in 2019 and 2020. Record labels need to take a more nuanced approach to reading global-scale data trends. Just because a track breaks into Spotify’s Global 100 does not mean it is a global hit. In today’s world, global scale does not always mean global appeal.

Hip Hop, a tale of two streams

On audio streaming services Hip Hop is the ubiquitous genre, with its artists among the highest profile in the music industry. Spotify’s top three most streamed tracks of 2018 were all Hip Hop, while for Apple Music it made up the entire top seven. Among YouTube’s biggest tracks, however, Hip Hop is a minor player, with just 7% of 1bn+ videos. Demographics and geography play roles, but so do the respective relationships of the platforms with the major labels. The labels have more overall influence on Spotify and Apple Music’s programming, and additionally focus intense efforts on influencing their curated playlists (Spotify especially). Because Hip Hop is the priority genre for the major labels, all of whom have a strong US-centric worldview, Apple Music and Spotify end up with a strong Hip Hop skew. YouTube, however, is much less directly influenced by the record labels and relies on algorithms rather than programming to surface content for its users. YouTube’s genre mix thus more closely follows the tastes of its users, while Apple and Spotify’s more closely follow the priorities of the labels.

So, what does the rise of Latin artists and the under-performance of Hip Hop on YouTube say about today’s global music landscape? For me, it is this:

Anglo-centric artists have been the global superstars for decades because it took the marketing dollars of big, global record labels to make them. Now, large scale, regional audiences can have the same impact, by just listening.


This post highlights just some of the data and findings that are going to be revealed in our forthcoming report: 1bn+ Music Videos: Latin Takeover

 If you are a MIDiA client and would like to get early access to the data email enquiries@midiaresearch.com

 If you want to learn more about how to become a MIDiA client, email stephen@midiaresearch.com

Spotify Q4 2018: Solid Growth With a Hint of Profitability But Longer Term Questions

Spotify finished 2018 strongly, overperforming in both subscriber and ad supported MAU additions. This was accompanied by Spotify’s first ever profitable quarter and two major podcast acquisitions early in 2019 hinting at a positive year ahead. However, at the same time premium ARPU continues a long term decline – the price Spotify is paying for maintaining global subscriber market share.

spotify 2018 earnings midia research

Spotify hit just over 96 million subscribers which was an increase of 36% from 71 million in Q4 17. The addition of nine million net new subscribers in Q4 18 was the same amount of subscribers added one year previously. However, while the Q4 17 increase represented 15% growth in Q4 18 the rate was 10%. Relative growth is slowing as the market matures.

Spotify is growing its subscriber base markedly more quickly than it is growing its premium revenue, resulting in declining ARPU. Although subscribers hit 96 million at the end of 2018, premium ARPU declined from €6.20 in 2016 to €4.81 in 2018, a fall of 22%. Over the same period ad supported ARPU followed a mirror opposite trend, growing +22% from €0.96 to €1.17. Spotify routinely explains in its earnings that trials and family plan adoption are driving down ARPU. However, this is not a secular trend but instead a Spotify trend. In retail terms, global music subscriber ARPU actually grew 3.5%. Spotify slightly increased its global subscriber market share in 2018, up to 36.2% from 35.8% in 2017, but it is clearly having to aggressively discount pricing to do so.

Subscriber ARPU continues a downward trend

While ad supported ARPU was up, ad supported revenue grew more slowly in 2018 than 2017 so the increased ARPU is in part a result of users growing more slowly than monetisation. While this is the right balance commercially, Spotify also needs to grow ad revenue more strongly. 

Takeaway: Spotify is maintaining subscriber market share through price discounts while ad ARPU growth owes more to slower ad supported user growth than it does monetisation.

Churn up on an annual basis

Following a peak of 5.8% in Q2 18, Spotify brought quarterly churn rates down, first to 5.6% in Q3 18 and then 5.3% in Q4 18. However, the cumulative impact of churn throughout the year was an annual churn rate of 19.8%, up from 18.1% in 2017. This in part reflects the effectiveness of promotional trials. These trials open the funnel to new subscribers and have strong conversion rates, but because paid trialists are counted in Spotify’s subscriber numbers, any that do not convert become churned subscribers.

Takeaway: Spotify is having to spread its net wider to maintain subscriber growth. 

Profitability has arrived but investment is needed for long term growth

Spotify closed off 2018 in style, adding higher than expected numbers of both subscribers and ad supported users. Also, profitability is on the horizon – Spotify generated a quarterly net operating profit of €94 million in Q4 18 compared to a quarterly loss of €87 one year previously. Spotify is demonstrating that its business can operate profitably even without flicking the switch on new revenue streams, albeit at a modest level. 

Longer term revenue growth will be dependent on a two pronged approach of accelerating subscriber growth in big music markets that are later entrants to streaming – Germany and Japan – while continuing growth in large mid-tier markets like Brazil and Mexico. It also needs to continue its investment in ad infrastructure. Ad revenue is not growing fast enough, nor is Average Advertising Revenue Per User (AARPU), up just $0.15 in Q4 18 compared to Q4 17. This is an increase of just 3% compared to the 26% growth in ad supported MAUs. Spotify understands the importance of building its ad supported business and is investing heavily in ad technology and sales infrastructure. This needs to continue. But it will look to big radio markets  (e.g. the US, Australia and the UK) to drive mid-term growth, not emerging markets as those territories do not have strong enough digital ad markets. So expect AARPU to be hit as free user bases grow in emerging markets.

Takeaway: All in all, a solid quarter for Spotify but with enough softening metrics to suggest that 2019 growth will require more effort than in 2018.

NOTE: these findings form a small portion of MIDiA Spotify Q4 Earnings Report which will be available to MIDiA subscribers next week